Review CMDB Data Manager tasks
Review Data Manager tasks (such as life-cycle tasks) that are assigned to you, to an assignment group that you belong to, to people you manage, or to members of a group that you are the manager of. All in accordance with CMDB Data Manager policies. During the review, you can approve, cancel,reject, or reassign a task.
Before you begin
Role required: sn_cmdb_user, sn_cmdb_editor, or sn_cmdb_admin
Canceling a life-cycle task is available only for tasks that are in the 'Not started' status, and the required role is data_manager_admin or sn_cmdb_admin.
About this task
- To review attestation tasks, see Review attestation tasks in CMDB Workspace.
- To review certification tasks, see Review certification tasks.
Procedure
-
Navigate to Workspaces > CMDB Workspace > Tasks. In the Tasks navigation panel, select Certification.
Any attestation tasks that are assigned to you or to assignment groups you belong to, appear in the Attestation tasks tab in the My tasks section. Attestation tasks are associated with details such as the due dates and short descriptions for those tasks. Assignment groups that you are a member of, are also listed.
-
In the My tasks section, select the All other tasks tab.
-
Review the Approval tasks list view and then select the task that you want to process.
-
Review the task details on the task form.
-
CMDB administrators can select Cancel task if the task isn't needed.
The canceled task is deleted without any further processing.
-
Select Reassign if the task isn't appropriately assigned, and then select Assign to me or Request reassignment as appropriate.
-
Select Review records to review the target CIs and records for the task.
-
Select any records that you want to exclude for the task and then select Exclude.
The records being excluded for the task are also being added to the exclusion list of the associated policy type. Therefore, these records will be excluded from any future tasks of the associated policy type.
-
Select Reassign if the task isn't appropriately assigned.
-
Select Reject task to reject a task, fill in a Reason for rejection and then select Save.
You can only reject a task that is assigned to you.
After you reject a task, the State of the task is set to Closed Canceled and Approval is set to Rejected. Also, appropriate notifications are sent to members of the group specified in the glide.cmdb.data_manager.rejected.task.notification_group system property. For more information about how this property is used for notifications, see Components related to CMDB Data Manager.
-
Select Assign to me or Request reassignment as appropriate.
-
Select Approve task to trigger the subflow associated with the policy.
-
---
title: Review CMDB Data Manager tasks
description: Review Data Manager tasks \(such as life-cycle tasks\) that are assigned to you, to an assignment group that you belong to, to people you manage, or to members of a group that you are the manager of. All in accordance with CMDB Data Manager policies. During the review, you can approve, cancel, reject, or reassign a task.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/configuration-management-database-cmdb/data-manager-review-task-wrkspc.html
release: brazil
product: Configuration Management Database \(CMDB\)
classification: configuration-management-database-cmdb
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [CMDB data management, Configuration Management Database \(CMDB\), Configuration Management, Extend ServiceNow AI Platform capabilities]
---
# Review CMDB Data Manager tasks
Review Data Manager tasks \(such as life-cycle tasks\) that are assigned to you, to an assignment group that you belong to, to people you manage, or to members of a group that you are the manager of. All in accordance with CMDB Data Manager policies. During the review, you can approve, cancel,reject, or reassign a task.
## Before you begin
Role required: sn\_cmdb\_user, sn\_cmdb\_editor, or sn\_cmdb\_admin
Canceling a life-cycle task is available only for tasks that are in the 'Not started' status, and the required role is data\_manager\_admin or sn\_cmdb\_admin.
## About this task
- To review attestation tasks, see [Review attestation tasks in CMDB Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/configuration-management-database-cmdb/review-data-manager-attes-task.md).
- To review certification tasks, see [Review certification tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/configuration-management-database-cmdb/data-certific-review-tasks.md).
## Procedure
1. Navigate to **Workspaces** > **CMDB Workspace** > **Tasks**. In the Tasks navigation panel, select **Certification**.
Any attestation tasks that are assigned to you or to assignment groups you belong to, appear in the **Attestation tasks** tab in the My tasks section. Attestation tasks are associated with details such as the due dates and short descriptions for those tasks. Assignment groups that you are a member of, are also listed.
2. In the My tasks section, select the **All other tasks** tab.
3. Review the Approval tasks list view and then select the task that you want to process.
4. Review the task details on the task form.
5. CMDB administrators can select **Cancel task** if the task isn't needed.
The canceled task is deleted without any further processing.
6. Select **Reassign** if the task isn't appropriately assigned, and then select **Assign to me** or **Request reassignment** as appropriate.
7. Select **Review records** to review the target CIs and records for the task.
1. Select any records that you want to exclude for the task and then select **Exclude**.
The records being excluded for the task are also being added to the exclusion list of the associated policy type. Therefore, these records will be excluded from any future tasks of the associated policy type.
2. Select **Reassign** if the task isn't appropriately assigned.
3. Select **Reject task** to reject a task, fill in a **Reason for rejection** and then select **Save**.
You can only reject a task that is assigned to you.
After you reject a task, the **State** of the task is set to **Closed Canceled** and **Approval** is set to **Rejected**. Also, appropriate notifications are sent to members of the group specified in the **glide.cmdb.data\_manager.rejected.task.notification\_group** system property. For more information about how this property is used for notifications, see [Components related to CMDB Data Manager](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/configuration-management-database-cmdb/components-cmdb-data-manager.md).
4. Select **Assign to me** or **Request reassignment** as appropriate.
5. Select **Approve task** to trigger the subflow associated with the policy.
| title | Review CMDB Data Manager tasks |
| description | Review Data Manager tasks \(such as life-cycle tasks\) that are assigned to you, to an assignment group that you belong to, to people you manage, or to members of a group that you are the manager of. All in accordance with CMDB Data Manager policies. During the review, you can approve, cancel, reject, or reassign a task. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/servicenow-platform/configuration-management-database-cmdb/data-manager-review-task-wrkspc.html |
| release | brazil |
| product | Configuration Management Database \(CMDB\) |
| classification | configuration-management-database-cmdb |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | CMDB data managementConfiguration Management Database \(CMDB\)Configuration ManagementExtend ServiceNow AI Platform capabilities |