Review failed certification tasks

---
title: Review failed certification tasks
description: Review records \(and CIs\) that failed the certification review and are assigned to you. Those exceptions appear in a list that is dynamically updated as certification tasks are being reviewed.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/configuration-management-database-cmdb/data-review-failed-tasks.html
release: brazil
product: Configuration Management Database \(CMDB\)
classification: configuration-management-database-cmdb
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Data Certification, CMDB data management, Configuration Management Database \(CMDB\), Configuration Management, Extend ServiceNow AI Platform capabilities]
---

# Review failed certification tasks

Review records \(and CIs\) that failed the certification review and are assigned to you. Those exceptions appear in a list that is dynamically updated as certification tasks are being reviewed.

## Before you begin

Role required: sn\_cmdb\_admin

## Procedure

1.  Navigate to **Workspaces** > **CMDB Workspace** > **Tasks**. In the Tasks navigation panel select **Certification**

2.  Select a drop-down to expand a task to show the records and fields that failed the certification review.

3.  Select the Certification Document Id of the field that you want to update.

    The Element column shows the fields that failed the review. The Certification Document Id column contains links to the respective records.

4.  Review the details of fields that require updating.


## What to do next

See the [Review certification tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/configuration-management-database-cmdb/data-certific-review-tasks.md) topic to locate and review the respective certification task and to update incorrect field values. You can also directly access record and CI forms to update incorrect values.