Script methods

reference brazil Updated Sep 10, 2026 1 min read r_ScriptMethods.md
Raw file servicenow.com

ServiceNow provides four methods for creating the audit script.

Name

Description

Parameters

getFilterRecords

public GlideRecord getFilterRecords(String filterId)

filterID: The sys_id of the filter to use.

logAuditResultPass

public void logAuditResultPass(String auditId, String auditedRecordId, boolean isCI, String domainToUse)

auditId: Sys_id of audit record executed

auditedRecordId: Sys_id of the record audited.

isCI: True, if the audited record is a CI, false if otherwise.

domainToUse: Sys_domain of the cert_audit record.

logAuditResultFail

public void logAuditResultFail(String auditId, String auditedRecordId, String followOnTask, String columnDisplayName, String operatorLabel, String desiredValue, String discrepancyValue, boolean isCI, String domainToUse)

auditId: Sys_id of audit record executed.

auditedRecordId: Sys_id of the record audited.

followOnTask: Sys_id of the follow-on task associated with the audited record and can be an empty string.

columnDisplayName: Label of the column audited. For example, Disk space (GB).

operatorLabel: Label of the operator used to audit the column. For example, is not empty or greater than can be the label.

desiredValue: Desired value of the column.

discrepancyValue: Discrepancy value.

isCI: True, if the audited record is a CI, false if otherwise.

domainToUse: Sys_domain of the cert_audit record.

createFollowOnTask()

public String createFollowOnTask(String auditId, String ciId, String assignedTo, String assignmentGroup, String shortDescr)

auditId: Sys_id of the audit record executed.

ciId: Sys_id of the configuration item. This string is empty when the table is not extended from the cmdb_ci table.

assignedTo: Sys_id of the assigned user of the task. This string can be empty.

assignmentGroup: Sys_id of the group the task is assigned to. This string can be empty.

shortDescr: The text to use for the short description of the follow-on task.

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