Insights view in CMDB Workspace

View insightful dashboards that show aggregated counts, state, and health for key features such as CMDB Health, Service Instances, and CMDB 360.

Access

Navigate to Workspaces > CMDB Workspace, and then in the navigation panel, select the Insights icon. Only dashboards that you have access to, appear in the Insights navigation panel and specific widgets on dashboards might require additional access privileges.

Role required: Any role containing sn_cmdb_user (sn_cmdb_user, sn_cmdb_editor, sn_cmdb_admin)

Insights dashboards

CMDB Health
CMDB Data Foundation
CSDM Data Foundation
CMDB success advisor
Feature adoption
Performance insights
Cloud vs Non-cloud
Service instances
CMDB 360
CMDB Health insights dashboard in CMDB Workspace
Use the CMDB Health Dashboard in the Insights view in CMDB Workspace as a central location to view detailed health reports and aggregations for your CMDB at a glance. You can also use the provided functions to remediate issues that CMDB Health detected, to improve CMDB health.
CMDB Data Foundation insights dashboard in CMDB Workspace
Access the CMDB Data Foundation insights dashboard in CMDB Workspace to monitor foundational key health-related metrics in CMDB.
CSDM Data Foundation insights dashboard in CMDB Workspace
Access the CSDM Data Foundation insights dashboard in CMDB Workspace to see key CSDM indicators which can help you get the full benefit from your ServiceNow AI Platform products.
CMDB success advisor insights dashboard in CMDB Workspace
Access the CMDB success advisor insights dashboard in CMDB Workspace to monitor and improve CMDB data quality for your principal classes and hardware assets.
Feature adoption insights dashboard in CMDB Workspace
Use the Feature adoption insights page in CMDB Workspace to see and increase the level of adoption of key CMDB features and service instances to improve the overall health of the CMDB. Explore how tools and features can maximize the health and efficiency of your CMDB and use direct links to install and start using features immediately.
Performance insights dashboard in CMDB Workspace
Use the Performance insights page in CMDB Workspace to analyze performance of key CMDB components such as Identification and Reconciliation Engine (IRE), and duplicate CIs. You can review and follow recommendations to improve performance.
Cloud vs Non-cloud insights dashboard in CMDB Workspace
Charts showing counts and details for resources that are hosted on various cloud services versus those resources that aren't, with breakdown by key CI classes such as applications, databases, and datacenters.
Service instances insights dashboard in CMDB Workspace
Use the Service instances page in Service Graph Workspace to see counts, trends, and health of Service instances (application services) in your organization.
CMDB 360 insights dashboard in CMDB Workspace
The CMDB 360 insights dashboard provides aggregations and analysis of CMDB 360 data, where you can track activities and identify potential issues of discovery sources.

Parent Topic:Exploring CMDB Workspace

title	Insights view in CMDB Workspace
description	View insightful dashboards that show aggregated counts, state, and health for key features such as CMDB Health, Service Instances, and CMDB 360.
locale	en-US
canonical_url	https://www.servicenow.com/docs/r/servicenow-platform/configuration-management-database-cmdb/sg-workspace-insights-view.html
release	brazil
product	Configuration Management Database \(CMDB\)
classification	configuration-management-database-cmdb
topic_type	concept
last_updated	2026-09-10
reading_time_minutes	3
breadcrumb	ExploreCMDB WorkspaceConfiguration Management Database \(CMDB\)Configuration ManagementExtend ServiceNow AI Platform capabilities