Perform actions on nodes in a Dependency Views map

task brazil Updated Sep 10, 2026 3 min read t_PerformActionsOnNGBSMMap.md
Raw file servicenow.com

You can view various related items for the nodes in a Dependency Views map.

Before you begin

Role required: None

About this task

If the node is a collapsed node or represents a cluster, the incidents, problems and change requests are for all the collapsed nodes.

Procedure

  1. Navigate to All > Dependency Views > View Map.

  2. Click the Node menu icon [Omitted image "DependencyViewDropMenu.png"] Alt text: Node menu next to a node or right-click a node on the map to access the following menu items:

View Form

Displays the CMDB record of the selected CI in a new tab of the browser.

View Map

Reloads the view using the selected CI as the new root node, with the currently defined layout setting. This option does not display on the root node.

View Related Tasks

Displays all tasks or outages associated with the selected CI, including incidents, problems, change requests, and follow-on tasks. This option is always available, even if there are no tasks associated with the CI. This option does not appear on collapsed nodes.

View Affected CIs

Shows a list of all tasks that have the CI listed as an Affected CI. This option is only visible when you access the view from the view icon in a task record's Configuration item field.

View Related Outages

Displays all outages involving the selected CI. This option only appears when there is an outage associated with the CI. This option does not appear on collapsed nodes.

Add Relationship

This option displays a dotted green line that you can drag to another CI to create a relationship link. A popup dialog allows you to define the relationship type.

Expand

Displays all CIs and components within a cluster node or a collapsed node. This option only appears if the node is a collapsed or cluster node.The number of additional icons to display is bound by the value of the glide.bsm.max_nodes property.

Collapse

Collapses all CIs and components within a cluster node or a collapsed node back to a single node. This option only appears if the node has been expanded using the Expand menu item.

Run Layout From Here

This option re-runs the chosen layout using the current node. Use this option to get a new or clearer view on the same map.

Load More

Starting at the selected icon, loads the next level of the map, past the setting of Max Levels. The number of additional icons to display is bound by the value of the glide.bsm.max_nodes property.

**Parent Topic:**[Use Dependency Views](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/dependency-views/p_UseNGBSM.md)

Related topics

View a Dependency Views map

Save or load a Dependency Views map

Delete a saved Dependency Views map view

Change the layout of Dependency Views map

Filter the view of a Dependency Views map

Export a Dependency Views map

View collapsed nodes in a Dependency Views map

Search documentation
Search document titles and file paths on the brazil branch