Pause and resume individual workflows

task brazil Updated Sep 10, 2026 1 min read pause-resume-individual-workflows.md

Pause individual workflow contexts. Specify the date and time of day at which the workflow context should resume.

Before you begin

Install and activate the Workflow Pause Utility plugin.

Role required: snc_required_script_writer_permission and either workflow_admin, workflow_publisher, or workflow_creator

About this task

When a workflow context is paused, the system saves basic information about the pause request, such as the resume date and time, in the wf_pause_request table. A workflow context automatically resumes at a specified date and time of day, but the paused workflow context can be manually resumed as needed.

Procedure

Navigate to All > Workflow > Live Workflows > Active Contexts.
Select the individual workflow context that you are pausing.

Workflow Context appears.
In Related Links, click Pause.

A Workflow Pause Inputs dialog appears.
In the Workflow Pause Inputs dialog:
1. Click the calendar icon ([Omitted image "WorkflowPauseResumeAtCalendar.png"] Alt text: Calendar icon) to select the date, and enter the time of day (in hours, minutes, and seconds) at which the workflow should resume.
  
  You can select the current date or future date, but you must enter a time of day in the future. For example, to pause the workflow context at 13:30:00 (1:30 pm), select the date from the calendar, and then enter 13, 30, and 00 into the respective Time: fields.
2. Click the green check mark icon ([Omitted image "Check.png"] Alt text: Green check mark icon.) when finished.
  
  The selected date and time of day appear in the Resume At field.
3. Click OK to return to Workflow Contexts.
  
  The selected workflow is now paused. Use Workflow pause request to monitor its status.
Manually resume a currently paused workflow context:

Paused workflows resume on the date and time of day specified in the Resume At field.
1. Navigate to Workflow > Live Workflows > Active Contexts.
2. Select the individual workflow context that you are pausing.
  
  Workflow Context appears.
3. In Related Links, click Resume.

Parent Topic:Workflow pause utility

70 lines · 3.2 KB Wrap lines

---
title: Pause and resume individual workflows
description: Pause individual workflow contexts. Specify the date and time of day at which the workflow context should resume.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/legacy-workflow/pause-resume-individual-workflows.html
release: brazil
product: Legacy Workflow
classification: legacy-workflow
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Workflow pause utility, Workflow administration, Classic Workflow, ServiceNow AI Platform Additional Capabilities, Extend ServiceNow AI Platform capabilities]
---

# Pause and resume individual workflows

Pause individual workflow contexts. Specify the date and time of day at which the workflow context should resume.

## Before you begin

Install and activate the Workflow Pause Utility plugin.

Role required: snc\_required\_script\_writer\_permission and either workflow\_admin, workflow\_publisher, or workflow\_creator

## About this task

When a workflow context is paused, the system saves basic information about the pause request, such as the resume date and time, in the wf\_pause\_request table. A workflow context automatically resumes at a specified date and time of day, but the paused workflow context can be manually resumed as needed.

## Procedure

1. Navigate to **All** &gt; **Workflow** &gt; **Live Workflows** &gt; **Active Contexts**.

2. Select the individual workflow context that you are pausing.

**Workflow Context** appears.

3. In **Related Links**, click **Pause**.

A **Workflow Pause Inputs** dialog appears.

4. In the **Workflow Pause Inputs** dialog:

1. Click the calendar icon \(\[Omitted image "WorkflowPauseResumeAtCalendar.png"\] Alt text: Calendar icon\) to select the date, and enter the time of day \(in hours, minutes, and seconds\) at which the workflow should resume.

You can select the current date or future date, but you must enter a time of day in the future. For example, to pause the workflow context at 13:30:00 \(1:30 pm\), select the date from the calendar, and then enter `13`, `30`, and `00` into the respective **Time:** fields.

2. Click the green check mark icon \(\[Omitted image "Check.png"\] Alt text: Green check mark icon.\) when finished.

The selected date and time of day appear in the **Resume At** field.

3. Click **OK** to return to Workflow Contexts.

The selected workflow is now paused. Use [Workflow pause request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/legacy-workflow/monitor-workflow-pause-requests.md) to monitor its status.

5. Manually resume a currently paused workflow context:

Paused workflows resume on the date and time of day specified in the **Resume At** field.

1. Navigate to **Workflow** &gt; **Live Workflows** &gt; **Active Contexts**.

2. Select the individual workflow context that you are pausing.

**Workflow Context** appears.

3. In **Related Links**, click **Resume**.

**Parent Topic:**[Workflow pause utility](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/legacy-workflow/workflow-pause-utility.md)