Use hashtags in Live Feed

concept brazil Updated Sep 10, 2026 1 min read c_UseHashtagsInLiveFeed.md

Hashtags are words marked with a hash symbol (#) in messages. Hashtags are a way to categorize messages by keyword or topic for improved search results.

For example, to identify messages associated with VPN questions, add the hashtag #VPN in the message text.

Note: Many of these features are part of Live Feed v2. If you are using Live Feed v1, or have not activated Live Feed v2, see Legacy Live Feed.

Tag messages
To tag a keyword or topic in a message, enter a # symbol before the word. A link to the hashtag is added beneath the message and all feed users can search and filter by the hashtag to find the message.
View an available hashtag
View a hashtag from any feed.
Change a hashtag name and merge a hashtag
Over time, users may create many hashtags with similar names, such as competitive, competitor, and competition. To combine hashtags for better searching and filtering, change the names of similar hashtags to a standard name.
Add an image to a hashtag
You can add an image at the domain level of already defined hashtags if you have the admin role.
Follow and unfollow a hashtag
You can view all postings assigned a specific hashtag by following the hashtag. You can also unfollow the hashtag if you no longer want to view those postings.
Remove a hashtag from a posted message
As a participant in a conversation, you can remove hashtags from messages that have already been posted.

Parent Topic:Manage people and work capabilities

38 lines · 3.0 KB Wrap lines

---
title: Use hashtags in Live Feed
description: Hashtags are words marked with a hash symbol \(\#\) in messages. Hashtags are a way to categorize messages by keyword or topic for improved search results.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/live-feed/c\_UseHashtagsInLiveFeed.html
release: brazil
product: Live Feed
classification: live-feed
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using Live Feed, Live Feed Core UI, Manage people and work capabilities, Extend ServiceNow AI Platform capabilities]
---

# Use hashtags in Live Feed

Hashtags are words marked with a hash symbol \(\#\) in messages. Hashtags are a way to categorize messages by keyword or topic for improved search results.

For example, to identify messages associated with VPN questions, add the hashtag \#VPN in the message text.

**Note:** Many of these features are part of Live Feed v2. If you are using Live Feed v1, or have not activated Live Feed v2, see Legacy Live Feed.

- **[Tag messages](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/live-feed/c_TagMessages.md)**
To tag a keyword or topic in a message, enter a \# symbol before the word. A link to the hashtag is added beneath the message and all feed users can search and filter by the hashtag to find the message.
- **[View an available hashtag](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/live-feed/t_ViewAnAvailableHashtag.md)**
View a hashtag from any feed.
- **[Change a hashtag name and merge a hashtag](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/live-feed/t_ChngHTNameMergeHT.md)**
Over time, users may create many hashtags with similar names, such as competitive, competitor, and competition. To combine hashtags for better searching and filtering, change the names of similar hashtags to a standard name.
- **[Add an image to a hashtag](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/live-feed/t_AddAnImageToAHashtag.md)**
You can add an image at the domain level of already defined hashtags if you have the admin role.
- **[Follow and unfollow a hashtag](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/live-feed/t_FollowAndUnfollowAHashtag.md)**
You can view all postings assigned a specific hashtag by following the hashtag. You can also unfollow the hashtag if you no longer want to view those postings.
- **[Remove a hashtag from a posted message](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/live-feed/t_RemoveAHashtagFromAPostedMessage.md)**
As a participant in a conversation, you can remove hashtags from messages that have already been posted.

**Parent Topic:**[Manage people and work capabilities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/manage-people.md)