Viewing Live Feed from records

concept brazil Updated Sep 10, 2026 1 min read c_ViewingLiveFeedFromRecords.md

Interact with the record feed in any form that has Live Feed enabled.

The record feed appears in a pop-up window. The record feed also appears on the record form's activity formatter if the administrator enables the record feed system property (glide.ui.show_live_feed_activity).

To access a record feed from the form, do one of the following:

Click the Show Live Feed button [Omitted image "LiveCompanyFeed.png"] Alt text: Show Live Feed icon in the form header. This displays the Live Feed pop-up.
Right-click the form header and select Show Live Feed. This also displays the Live Feed pop-up.
Scroll down to the activity formatter area on the form. Click one of the following tabs:
- Live Feed: click to show a text box to type in the feed.
- Activity: click to show the activity summary. The activity filter determines the content in the activity summary.

If the activity formatter or the Live Feed and Activity tabs are not visible, administrators can do the following:

Configure the form layout and add Activities (filtered) to the form. This adds the activity formatter.
Personalize the form layout and add Activities (filtered) to the form. This adds the activity formatter.
Go to System Definition > Tables, access the table associated with the record, and verify that the live_feed dictionary attribute is set to true on the form. This adds Live Feed to the activity formatter.
Go to Live Feed > Feed Administration > Properties and enable the following property:Toggle the display of the Live Feed tab in the activity formatter

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---
title: Viewing Live Feed from records
description: Interact with the record feed in any form that has Live Feed enabled.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/live-feed/c\_ViewingLiveFeedFromRecords.html
release: brazil
product: Live Feed
classification: live-feed
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use Live Feed to work on records, Using Live Feed, Live Feed Core UI, Manage people and work capabilities, Extend ServiceNow AI Platform capabilities]
---

# Viewing Live Feed from records

Interact with the record feed in any form that has Live Feed enabled.

The record feed appears in a pop-up window. The record feed also appears on the record form's activity formatter if the administrator enables the record feed system property \(`glide.ui.show_live_feed_activity`\).

To access a record feed from the form, do one of the following:

- Click the **Show Live Feed** button \[Omitted image "LiveCompanyFeed.png"\] Alt text: Show Live Feed icon in the form header. This displays the Live Feed pop-up.
- Right-click the form header and select **Show Live Feed**. This also displays the Live Feed pop-up.
- Scroll down to the activity formatter area on the form. Click one of the following tabs:
- **Live Feed**: click to show a text box to type in the feed.
- **Activity**: click to show the activity summary. The activity filter determines the content in the activity summary.

If the activity formatter or the **Live Feed** and **Activity** tabs are not visible, administrators can do the following:

- Configure the form layout and add **Activities \(filtered\)** to the form. This adds the activity formatter.
- Personalize the form layout and add **Activities \(filtered\)** to the form. This adds the activity formatter.
- Go to **System Definition** &gt; **Tables**, access the table associated with the record, and verify that the live\_feed dictionary attribute is set to true on the form. This adds Live Feed to the activity formatter.
- Go to **Live Feed** &gt; **Feed Administration** &gt; **Properties** and enable the following property:**Toggle the display of the Live Feed tab in the activity formatter**