Notify reference
concept brazil Updated Sep 10, 2026 1 min read notify-reference-section.md
View the additional information about Notify application in this section.
- Differences between Notify-Twilio and Notify-Twilio Direct
Describes the differences between the Notify-Twilio and Notify-Twilio Direct drivers, including architecture, workflows, Twilio support, and task-initiated conference calls. - Migrate to Notify-Twilio Direct driver
Migrating to Notify-Twilio Direct driver provides next-generation integration with Twilio and Notify. - Public URLs
On-premise customers should ensure that the URLs are accessible from the Internet for the Notify-Twilio driver to work correctly. - Components installed with Twilio Direct driver
Several types of components are installed with the Twilio Direct driver for integration with Notify. - Numbers and number groups
Number groups allow you to group Notify phone numbers and share workflows across grouped numbers. - Notify flows
Use Notify flows to manage the calls and SMS messages. - Notify workflow activities
Notify workflow activities manage calls and SMS messages in Notify. - Components installed with Notify
Several types of components are installed with the Notify application.
Parent Topic:Notify
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--- title: Notify reference description: View the additional information about Notify application in this section. locale: en-US canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/notify/notify-reference-section.html release: brazil product: Notify classification: notify topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Notify, Manage service capabilities, Extend ServiceNow AI Platform capabilities] --- # Notify reference View the additional information about Notify application in this section. - **[Differences between Notify-Twilio and Notify-Twilio Direct](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/notify/difference-notify-twilio-direct.md)** Describes the differences between the Notify-Twilio and Notify-Twilio Direct drivers, including architecture, workflows, Twilio support, and task-initiated conference calls. - **[Migrate to Notify-Twilio Direct driver](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/notify/t_MigrateToTwilioDirectDriver.md)** Migrating to Notify-Twilio Direct driver provides next-generation integration with Twilio and Notify. - **[Public URLs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/notify/public-urls.md)** On-premise customers should ensure that the URLs are accessible from the Internet for the Notify-Twilio driver to work correctly. - **[Components installed with Twilio Direct driver](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/notify/installed-with-twilio.md)** Several types of components are installed with the Twilio Direct driver for integration with Notify. - **[Numbers and number groups](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/notify/c_NumberGroups.md)** Number groups allow you to group Notify phone numbers and share workflows across grouped numbers. - **[Notify flows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/notify/notify-flow-designer.md)** Use Notify flows to manage the calls and SMS messages. - **[Notify workflow activities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/notify/c_NotifyActivities.md)** Notify workflow activities manage calls and SMS messages in Notify. - **[Components installed with Notify](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/notify/installed-with-notify2.md)** Several types of components are installed with the Notify application. **Parent Topic:**[Notify](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/notify/notify-landing-page.md)
| title | Notify reference |
| description | View the additional information about Notify application in this section. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/servicenow-platform/notify/notify-reference-section.html |
| release | brazil |
| product | Notify |
| classification | notify |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | NotifyManage service capabilitiesExtend ServiceNow AI Platform capabilities |