Credentials Store for Password Reset for Active Directory

concept brazil Updated Sep 10, 2026 1 min read credentials-store-AD.md

A credential store type is a set of workflows that specify how to connect to a credential store. You can connect to Password Reset Credential Stores to view the list of example credential stores that are based on the base-system types.

Overview

Navigate to Password Reset > Credential Stores to view the list of example credential stores that are based on the base-system types. You can also use subflows and integration hub IntegrationHub.

Integrate Password Reset with your Active Directory service
The Password Reset application can change passwords on an Active Directory credential store. The application changes passwords by referencing an Active Directory user role with the appropriate password change privileges.
Configure the connection to an AD credential store
You can create a Password Reset credential store record to configure access to your Active Directory server while a user is changing or resetting a password. In addition to host connection information, you can specify the password hints that users should see, restrictions on password reuse, the allowed number of failed reset attempts, and other settings.

Parent Topic:Credential stores for Password Reset

Configure the connection to an AD credential store

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---
title: Credentials Store for Password Reset for Active Directory
description: A credential store type is a set of workflows that specify how to connect to a credential store. You can connect to Password Reset Credential Stores to view the list of example credential stores that are based on the base-system types.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/password-reset/credentials-store-AD.html
release: brazil
product: Password Reset
classification: password-reset
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Credential stores for Password Reset, Configure your Password Reset process, Configuring Password Reset, Password Reset, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Credentials Store for Password Reset for Active Directory

A credential store type is a set of workflows that specify how to connect to a credential store. You can connect to **Password Reset** **Credential Stores** to view the list of example credential stores that are based on the base-system types.

## Overview

Navigate to **Password Reset** &gt; **Credential Stores** to view the list of example credential stores that are based on the base-system types. You can also use subflows and integration hub IntegrationHub.

-   **[Integrate Password Reset with your Active Directory service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/password-reset/t_ConPassResetActiveDir.md)**  
The Password Reset application can change passwords on an Active Directory credential store. The application changes passwords by referencing an Active Directory user role with the appropriate password change privileges.
-   **[Configure the connection to an AD credential store](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/password-reset/config-ad-credential-store.md)**  
You can create a Password Reset credential store record to configure access to your Active Directory server while a user is changing or resetting a password. In addition to host connection information, you can specify the password hints that users should see, restrictions on password reuse, the allowed number of failed reset attempts, and other settings.

**Parent Topic:**[Credential stores for Password Reset](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/password-reset/c_CredentialStores.md)

**Related topics**  


[Integrate Password Reset with your Active Directory service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/password-reset/t_ConPassResetActiveDir.md)

[Configure the connection to an AD credential store](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/password-reset/config-ad-credential-store.md)