Pass variables between tasks

task brazil Updated Sep 10, 2026 1 min read t_PassingVariablesBetweenTasks.md
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Pass variables from one step of the fulfillment process to another.

Before you begin

Role required: admin

About this task

Variables can be processed by any workflow or execution plan that is associated with the requested items.

Note: To pass a variable between tasks, select the Global check box when you create a Service Catalog variable.

For example, consider the following tasks within the fulfillment process for a New PC catalog item.

Procedure

  1. Procure a PC.

  2. Install corporate standard software.

  3. Set up email account.

  4. Deliver and set up PC for requester.

    Step 4 may require a piece of information from step 3 (the email account credentials for setting up email on the PC). If steps 3 and 4 are executed by different fulfillment groups, you can use variables to make this information visible in the tasks for steps 3 and 4. You can then pass the information between groups so that the second group can access the email account credentials.

Parent Topic:Types of catalog items

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