Now Assist For Wsd

Review notifications by AI agents in the ServiceNow Otto panel.

This AI agent helps map admins configure the map during bulk updates to Indoor Mapping.

The Workplace collaboration agent provides space recommendations based on workplace presence data, team members, and reservation attendees.

Enable your employees to submit a reservation request using a conversational experience based on generative AI.

Reserve a space using the create a reservation agent and get insights on your collaborators using the Workplace Collaboration agent.

The Create a reservation agent enables employees to reserve a space with a single prompt query or utterance.

As an admin, customize the workplace case summarization skill to include additional fields for the case summary.

Use the Autonomous L1 Agent for Workplace agent that automatically resolves frequently asked General Inquiry workplace cases without requiring manual agent intervention.

This team of AI agents temporarily block a location when there’s an emergency workplace maintenance case is submitted.

The Help manage workplace reservations agentic AI workflow enables Workplace Event Planners with rescheduling a planned reservation. AI Agents gather relevant information from a workplace reservation and update an existing planned reservation with a new date, time, and duration.

Install and configure ServiceNow Otto for Workplace Service Delivery (WSD). As a system administrator configure the ServiceNow Otto for WSD application so that employees can use the ServiceNow Otto generative AI capabilities.

install and activate ServiceNow Otto for Workplace Service Delivery (WSD) from ServiceNow Store.

ServiceNow Otto for Workplace Service Delivery (WSD) elevates your Workplace Services experience with generative AI capabilities.

The ServiceNow Otto for WSD assists Workplace Service Delivery workplace employees to book meeting spaces conveniently and quickly.

Agentic workflows in ServiceNow Otto for WSD help complete workplace tasks autonomously.

Using ServiceNow Otto for Workplace Service Delivery (WSD) for creating a reservation.

The Optimize cleaning activities agent performs cleaning activities on a workplace location based on the space utilization threshold data.

This team of workplace agents can find open maintenance cases and optimize it for workplace maintenance activities. These agents can optimize a maintenance case based on the utilization rate of a location for which a maintenance case is created.

The Process image for new tasks workflow enables workplace users to report workplace issues by capturing and uploading images through the virtual agent interface. The system automatically analyzes the image and creates a workplace case with populated fields including short description, description, and priority.

The Workplace Collaboration Agent provides insights on your team members in-office attendance. Based on this information, the reservation agent finds and reserves a space for reservation and collaboration. The collaboration agent considers your colleague's in-office days, location, and suggests a space for collaboration when you're in office.

Use the workplace case summarization skill to summarize the case context and take appropriate action.

Get a quick overview for supported patch versions and application information.

Modify or update a LLM (LLM) to generate for ServiceNow Otto for WSD.

Add the Workplace Concierge to an email thread or a calendar invite.

Invoke Workplace Concierge from to invite visitors to your organization.

The Create a reservation agent enables employees to find an available space and create workplace reservations quickly.

Use the Workplace Concierge agentic workflow to register visitors from existing communication tools like emails, calendars, or the Virtual Agent.

The Reserve a space virtual agent enables you to create a reservation using ServiceNow Otto for Workplace Service Delivery (WSD). You can also add services to your reservation.