Update the records in the Microsoft Teams Configuration page
task brazil Updated Sep 10, 2026 1 min read map-app-reg-cred-alias-ms-teams-config.md
Update the created records in Microsoft Teams to make seamless calls.
Before you begin
Role required: Microsoft Teams admin
Procedure
-
Navigate to All > Notify > Microsoft Teams > Configuration.
-
On the Microsoft Teams Configuration form, fill in the fields.
- Credential Alias: Provide
sn_msteams_com_spk.MSTeamsCommunicationsSpokein the field. - Application registry: Select the Application Registry record created in the section Create a Microsoft Teams application registry entry to connect the created app to ServiceNow instance.
- Tenant ID: Enter the tenant ID created during the app creation in Microsoft Teams. For the tenant ID information on the Microsoft Azure portal, see Create an app in Microsoft Teams to enable making calls.
- Requester: Select the Credential alias record created in the section Create a Connection & Credentials alias for Microsoft Teams.
- Service user Azure ID: Enter the objectId of the service user created in Create a Service user to make calls from Microsoft Teams.
- Enable create online meeting: Ensure this option is selected.
- Credential Alias: Provide
-
Right-click the form header and select Save.
Result
OIDC Application Registry is created.
Parent Topic:Integrating Notify connector self-configured app with Microsoft Teams
44 lines · 3.0 KB
---
title: Update the records in the Microsoft Teams Configuration page
description: Update the created records in Microsoft Teams to make seamless calls.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/map-app-reg-cred-alias-ms-teams-config.html
release: brazil
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Integrating Notify connector self-configured app with Microsoft Teams, Integration for Agent Experience, Setup for integrating self-configured apps, Setup the Servicenow instance, Integrating ServiceNow with Microsoft Teams and Microsoft 365, ServiceNow for Microsoft Teams and Microsoft 365, EmployeeWorks, Employee Service Management]
---
# Update the records in the Microsoft Teams Configuration page
Update the created records in Microsoft Teams to make seamless calls.
## Before you begin
Role required: Microsoft Teams admin
## Procedure
1. Navigate to **All** > **Notify** > **Microsoft Teams** > **Configuration**.
2. On the Microsoft Teams Configuration form, fill in the fields.
- Credential Alias: Provide `sn_msteams_com_spk.MSTeamsCommunicationsSpoke` in the field.
- Application registry: Select the Application Registry record created in the section [Create a Microsoft Teams application registry entry to connect the created app to ServiceNow instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/create-app-registry-entry.md).
- Tenant ID: Enter the tenant ID created during the app creation in Microsoft Teams. For the tenant ID information on the Microsoft Azure portal, see [Create an app in Microsoft Teams to enable making calls](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/create-app-ms-teams.md).
- Requester: Select the Credential alias record created in the section [Create a Connection & Credentials alias for Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/create-connection-credential-aliases.md).
- Service user Azure ID: Enter the objectId of the service user created in [Create a Service user to make calls from Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/provide-app-access-policy-nc-st.md).
- Enable create online meeting: Ensure this option is selected.
3. Right-click the form header and select **Save**.
## Result
OIDC Application Registry is created.
**Parent Topic:**[Integrating Notify connector self-configured app with Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/setup-notify-ms-teams-single-tenant.md)
| title | Update the records in the Microsoft Teams Configuration page |
| description | Update the created records in Microsoft Teams to make seamless calls. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/map-app-reg-cred-alias-ms-teams-config.html |
| release | brazil |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Integrating Notify connector self-configured app with Microsoft TeamsIntegration for Agent ExperienceSetup for integrating self-configured appsSetup the Servicenow instanceIntegrating ServiceNow with Microsoft Teams and Microsoft 365ServiceNow for Microsoft Teams and Microsoft 365EmployeeWorksEmployee Service Management |