Integrating Notify connector self-configured app with Microsoft Teams
concept brazil Updated Sep 10, 2026 1 min read setup-notify-ms-teams-single-tenant.md
Set up the Notify connector for Microsoft Teams using the self-configured app.
You might need to use the self-configured app setup due to your company or regulatory requirements.
- Create an app in Microsoft Teams to enable making calls
Create an app to make outbound calls from Microsoft Teams. - Manage permissions and authenticate the Notify connector app/bot in Microsoft Azure portal
Assign permissions to users to be able to authenticate successfully and participate in conference calls in Microsoft Teams. - Create a Service user to make calls from Microsoft Teams
Create a service user role to be able to start online meetings on behalf of users in Microsoft Teams. - Create a Microsoft Teams application registry entry to connect the created app to ServiceNow instance
Register your Microsoft Teams application with your ServiceNow instance for OAuth authorization. - Create a Connection & Credentials alias for Microsoft Teams
Create an alias to associate the connection information with the credential data required to complete the application integration in Microsoft Teams. - Update the records in the Microsoft Teams Configuration page
Update the created records in Microsoft Teams to make seamless calls. - Verify OIDC Application Registry creation for a self-configured app setup
Verify whether the OIDC Application Registry was created when Microsoft Teams Application Registry was created and mapped to the configuration during a self-configured app setup process.
Parent Topic:Setup for integrating self-configured apps with Microsoft Teams for Agent Experience
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--- title: Integrating Notify connector self-configured app with Microsoft Teams description: Set up the Notify connector for Microsoft Teams using the self-configured app. locale: en-US canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/setup-notify-ms-teams-single-tenant.html release: brazil product: Employee Experience Foundation classification: employee-experience-foundation topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Integration for Agent Experience, Setup for integrating self-configured apps, Setup the Servicenow instance, Integrating ServiceNow with Microsoft Teams and Microsoft 365, ServiceNow for Microsoft Teams and Microsoft 365, EmployeeWorks, Employee Service Management] --- # Integrating Notify connector self-configured app with Microsoft Teams Set up the Notify connector for Microsoft Teams using the self-configured app. You might need to use the self-configured app setup due to your company or regulatory requirements. - **[Create an app in Microsoft Teams to enable making calls](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/create-app-ms-teams.md)** Create an app to make outbound calls from Microsoft Teams. - **[Manage permissions and authenticate the Notify connector app/bot in Microsoft Azure portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/manage-permissions-notify.md)** Assign permissions to users to be able to authenticate successfully and participate in conference calls in Microsoft Teams. - **[Create a Service user to make calls from Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/provide-app-access-policy-nc-st.md)** Create a service user role to be able to start online meetings on behalf of users in Microsoft Teams. - **[Create a Microsoft Teams application registry entry to connect the created app to ServiceNow instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/create-app-registry-entry.md)** Register your Microsoft Teams application with your ServiceNow instance for OAuth authorization. - **[Create a Connection & Credentials alias for Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/create-connection-credential-aliases.md)** Create an alias to associate the connection information with the credential data required to complete the application integration in Microsoft Teams. - **[Update the records in the Microsoft Teams Configuration page](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/map-app-reg-cred-alias-ms-teams-config.md)** Update the created records in Microsoft Teams to make seamless calls. - **[Verify OIDC Application Registry creation for a self-configured app setup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/verify-oidc-app-reg-creation-st.md)** Verify whether the OIDC Application Registry was created when Microsoft Teams Application Registry was created and mapped to the configuration during a self-configured app setup process. **Parent Topic:**[Setup for integrating self-configured apps with Microsoft Teams for Agent Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/c_agent_ex_s_tnt.md)
| title | Integrating Notify connector self-configured app with Microsoft Teams |
| description | Set up the Notify connector for Microsoft Teams using the self-configured app. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/setup-notify-ms-teams-single-tenant.html |
| release | brazil |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Integration for Agent ExperienceSetup for integrating self-configured appsSetup the Servicenow instanceIntegrating ServiceNow with Microsoft Teams and Microsoft 365ServiceNow for Microsoft Teams and Microsoft 365EmployeeWorksEmployee Service Management |