Configuring ServiceNow Otto for Employee Center Pro

concept brazil Updated Aug 6, 2026 1 min read na-emp-cente-pro-configuring.md

Guidance for setting up ServiceNow Otto for Employee Center Pro.

ServiceNow Otto for Employee Center Pro features are organized into categories, each with its own landing page to help guide users through the configuration process.

Content Engagement

Content engagement provides users with a way to comment and react to articles and for managers to measure the effectiveness of their content using engagement metrics.
Creating employee communications

Content Publishing offers robust communications creation tools that enable you to create, manage, and publish a variety of content types including portal content, notifications, mobile content, and tasks.
Enterprise Service Management Integrations Framework

The ServiceNow Enterprise Service Management Integrations Framework application contains common components that can be used for integrating your ServiceNow application with third-party systems.
Outlook Actionable Messages

Outlook actionable messages plugin enables users to respond to the survey from within the Microsoft Outlook application.
Use the admin console to activate the various ServiceNow Otto applications and skills that you’re entitled to.

Note: ServiceNow Otto for Employee Center Pro only provides employee or requester conversations and might require other ServiceNow Otto products to deliver AI agents or other related features.

Related topics

Employee Center Pro

AI Admin Hub

AI Search

Keywords Now Assist for Employee Center ProNow AssistAgentic AI

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---
title: Configuring ServiceNow Otto for Employee Center Pro
description: Guidance for setting up ServiceNow Otto for Employee Center Pro.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/na-emp-cente-pro-configuring.html
release: brazil
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: concept
last_updated: "2026-08-06"
reading_time_minutes: 1
keywords: [Now Assist for Employee Center Pro, Now Assist, Agentic AI]
breadcrumb: [ServiceNow Otto for Employee Center Pro, EmployeeWorks, Employee Service Management]
---

# Configuring ServiceNow Otto for Employee Center Pro

Guidance for setting up ServiceNow Otto for Employee Center Pro.

ServiceNow Otto for Employee Center Pro features are organized into categories, each with its own landing page to help guide users through the configuration process.

-   [Content Engagement](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/ec-content-engagement.md)

    Content engagement provides users with a way to comment and react to articles and for managers to measure the effectiveness of their content using engagement metrics.

-   [Creating employee communications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/ec-publish-content.md)

    Content Publishing offers robust communications creation tools that enable you to create, manage, and publish a variety of content types including portal content, notifications, mobile content, and tasks.

-   [Enterprise Service Management Integrations Framework](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/hr-service-delivery/hr-integrations-framework.md)

    The ServiceNow Enterprise Service Management Integrations Framework application contains common components that can be used for integrating your ServiceNow application with third-party systems.

-   [Outlook Actionable Messages](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/sn-ms-outlook-reference.md)

    Outlook actionable messages plugin enables users to respond to the survey from within the Microsoft Outlook application.

-   Use the admin console to activate the various ServiceNow Otto applications and skills that you’re entitled to.

    **Note:** ServiceNow Otto for Employee Center Pro only provides employee or requester conversations and might require other ServiceNow Otto products to deliver AI agents or other related features.


**Related topics**  


[Employee Center Pro](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/employee-center-pro-landing.md)

[AI Admin Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/platform-now-assist-landing.md)

[AI Search](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/overview-ais.md)