Update chat credentials with Azure GCC URL
task brazil Updated Sep 10, 2026 1 min read update-chat-credentials-azure-gcch.md
Update the Azure URL in the chat credentials of GCC customers. Enable GCC customers to start chat and import chat conversations from Microsoft Teams to the ServiceNow instance.
Before you begin
Role required: admin
Procedure
-
In the navigation filter, enter
http_connection_list.do.The HTTP(s) Connection [http_connection_list.do] table appears.
-
Open the Chat Credential record with the connection alias sn_tcm_collab_hook.MS_Teams_Chat_Credentials.
-
In the Connection_URL field, enter the URL
https://graph.microsoft.us/.Note: For DoD customers, enter the URL
https://dod-graph.microsoft.us. -
Select Update.
Parent Topic:Integrating Request-based chat with Microsoft Teams for GCC-H or DoD
40 lines · 1.8 KB
---
title: Update chat credentials with Azure GCC URL
description: Update the Azure URL in the chat credentials of GCC customers. Enable GCC customers to start chat and import chat conversations from Microsoft Teams to the ServiceNow instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/update-chat-credentials-azure-gcch.html
release: brazil
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Integrating Request-based chat with Microsoft Teams for GCC-H or DoD, Integrating ServiceNow with Microsoft Teams for GCC-H or DoD, ServiceNow for Microsoft Teams and Microsoft 365, EmployeeWorks, Employee Service Management]
---
# Update chat credentials with Azure GCC URL
Update the Azure URL in the chat credentials of GCC customers. Enable GCC customers to start chat and import chat conversations from Microsoft Teams to the ServiceNow instance.
## Before you begin
Role required: admin
## Procedure
1. In the navigation filter, enter `http_connection_list.do`.
The HTTP\(s\) Connection \[http\_connection\_list.do\] table appears.
2. Open the Chat Credential record with the connection alias sn\_tcm\_collab\_hook.MS\_Teams\_Chat\_Credentials.
3. In the **Connection\_URL** field, enter the URL `https://graph.microsoft.us/`.
**Note:** For DoD customers, enter the URL `https://dod-graph.microsoft.us`.
4. Select **Update**.
**Parent Topic:**[Integrating Request-based chat with Microsoft Teams for GCC-H or DoD](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/ec-teams-request-based-chat-integration-gcch.md)
| title | Update chat credentials with Azure GCC URL |
| description | Update the Azure URL in the chat credentials of GCC customers. Enable GCC customers to start chat and import chat conversations from Microsoft Teams to the ServiceNow instance. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/update-chat-credentials-azure-gcch.html |
| release | brazil |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Integrating Request-based chat with Microsoft Teams for GCC-H or DoDIntegrating ServiceNow with Microsoft Teams for GCC-H or DoDServiceNow for Microsoft Teams and Microsoft 365EmployeeWorksEmployee Service Management |