Configure the AI Readiness Evaluation guided setup
Before you can review the Now Assist assessments in Workspaces > AI Readiness Evaluation, you must first complete the configuration for the five HRSD jobs.
Important: The AI Readiness Evaluation store application is being prepared for deprecation. The readiness assessment capability is now available as a native in-platform feature within the AI Admin Center application. For more information, see AI Admin Center (formerly Now Assist Center).
Before you begin
Before completing this guided setup, you must first run the generative AI and agentic AI scheduled jobs. For more information, see Run the GenAI/AgenticAI Assessment scheduled job.
Role required: admin
Procedure
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Navigate to All > System Definition > Plugins.
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In the search bar, search for
AI Readiness Evaluation. -
Select the Installed tab to view the installed store application AI Readiness Evaluation App id: sn_assess.
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Select AI Readiness Evaluation.
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In the Get started area, select Configure.
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Review the Want to know how it works? screen, and then select Continue.
You’re redirected to the Agentic AI Assessment Guided Setup.
Tip: You can also access the Agentic AI Assessment Guided Setup screen by navigating directly to All > AI Readiness Evaluation > Guided Setup.
Three sections appear: Scheduled Jobs, Restricted Caller Access Privileges, and System Properties. The Restricted Caller Access Privileges and System Properties sections are only applicable if you want to work with ServiceNow Otto for HR Service Delivery (HRSD).
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Select Start in the Scheduled Jobs section.
You’re redirected to the five scheduled generative AI jobs.
Note: You’re unable to run agentic AI scheduled jobs from this guided setup. To run agentic AI scheduled jobs, you must do so through the GenAI/AgenticAI Assessment scheduled job. For more information on running the agentic AI scheduled job, see Run the GenAI/AgenticAI Assessment scheduled job.
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Select the link to the specific scheduled job to have that job open in a new browser tab.
For example, if you select the Now Assist Assessment - AI Search link, that scheduled job appears in a new browser tab.
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Select Execute Now to begin that job.
The job begins and you’re redirected back to the guided setup.
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Select Next in the guided setup.
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Repeat steps 8-10 until you have run the scheduled jobs for the five assessments.
You have completed the assessment jobs. If you ran the HRSD job, continue to the following optional steps.
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If you have run the job for HRSD, select the Change The State to Allowed for the following records link on the Restricted Caller Access Privileges screen.
Note: The following sub-steps can only be completed when in the Human Resources: Core application scope. For more information on changing application scopes, see Select an application from the application picker.
-
Change the Status column from
RequestedtoAllowedon the Restricted Caller Access Privileges table, and then go back to the guided setup. -
Select Next on the Restricted Caller Access Privileges screen.
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Select the Configure System Properties link on the System Properties screen to review the system properties.
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Select Mark Complete.
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Select Close.
Result
You have completed configuration for the assessments.
What to do next
You can navigate to Workspaces > AI Readiness Evaluation to review your assessment results.
---
title: Configure the AI Readiness Evaluation guided setup
description: Before you can review the Now Assist assessments in Workspaces AI Readiness Evaluation , you must first complete the configuration for the five HRSD jobs.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/intelligent-experiences/now-assist-readiness-evaluation/configure-nare-guided-setup.html
release: brazil
product: Now Assist Readiness Evaluation
classification: now-assist-readiness-evaluation
topic_type: task
last_updated: "2026-10-06"
reading_time_minutes: 3
keywords: [Now Assist Readiness Evaluation, Now Assist Readiness Evaluation app, Now Assist Readiness, Now Assist assessment, GenAI assessment, AI assessment, Agentic AI assessment]
breadcrumb: [Configure, AI Readiness Evaluation, Assessing your AI readiness, Getting started with AI, Enable AI Experiences]
---
# Configure the AI Readiness Evaluation guided setup
Before you can review the Now Assist assessments in **Workspaces** > **AI Readiness Evaluation**, you must first complete the configuration for the five HRSD jobs.
**Important:** The AI Readiness Evaluation store application is being prepared for deprecation. The readiness assessment capability is now available as a native in-platform feature within the AI Admin Center application. For more information, see [AI Admin Center \(formerly Now Assist Center\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/now-assist-center-landing-page.md).
## Before you begin
Before completing this guided setup, you must first run the generative AI and agentic AI scheduled jobs. For more information, see [Run the GenAI/AgenticAI Assessment scheduled job](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/now-assist-readiness-evaluation/run-genai-agenticai-assessment-scheduled-job.md).
Role required: admin
## Procedure
1. Navigate to **All** > **System Definition** > **Plugins**.
2. In the search bar, search for `AI Readiness Evaluation`.
3. Select the Installed tab to view the installed store application **AI Readiness Evaluation** App id: sn\_assess.
4. Select **AI Readiness Evaluation**.
5. In the Get started area, select **Configure**.
6. Review the Want to know how it works? screen, and then select **Continue**.
You’re redirected to the Agentic AI Assessment Guided Setup.
**Tip:** You can also access the Agentic AI Assessment Guided Setup screen by navigating directly to **All** > **AI Readiness Evaluation** > **Guided Setup**.
Three sections appear: Scheduled Jobs, Restricted Caller Access Privileges, and System Properties. The Restricted Caller Access Privileges and System Properties sections are only applicable if you want to work with ServiceNow Otto for HR Service Delivery \(HRSD\).
7. Select **Start** in the Scheduled Jobs section.
You’re redirected to the five scheduled generative AI jobs.
**Note:** You’re unable to run agentic AI scheduled jobs from this guided setup. To run agentic AI scheduled jobs, you must do so through the GenAI/AgenticAI Assessment scheduled job. For more information on running the agentic AI scheduled job, see [Run the GenAI/AgenticAI Assessment scheduled job](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/now-assist-readiness-evaluation/run-genai-agenticai-assessment-scheduled-job.md).
8. Select the link to the specific scheduled job to have that job open in a new browser tab.
For example, if you select the Now Assist Assessment - AI Search link, that scheduled job appears in a new browser tab.
9. Select **Execute Now** to begin that job.
The job begins and you’re redirected back to the guided setup.
10. Select **Next** in the guided setup.
11. Repeat steps [8](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/now-assist-readiness-evaluation/configure-nare-guided-setup.md)-[10](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/now-assist-readiness-evaluation/configure-nare-guided-setup.md) until you have run the scheduled jobs for the five assessments.
You have completed the assessment jobs. If you ran the HRSD job, continue to the following optional steps.
12. If you have run the job for HRSD, select the **Change The State to Allowed for the following records** link on the Restricted Caller Access Privileges screen.
**Note:** The following sub-steps can only be completed when in the Human Resources: Core application scope. For more information on changing application scopes, see [Select an application from the application picker](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/t_SelectAnAppFromTheAppPicker.md).
1. Change the Status column from `Requested` to `Allowed` on the Restricted Caller Access Privileges table, and then go back to the guided setup.
2. Select **Next** on the Restricted Caller Access Privileges screen.
3. Select the **Configure System Properties** link on the System Properties screen to review the system properties.
4. Select **Mark Complete**.
13. Select **Close**.
## Result
You have completed configuration for the assessments.
## What to do next
You can navigate to **Workspaces** > **AI Readiness Evaluation** to review your assessment results.
| title | Configure the AI Readiness Evaluation guided setup |
| description | Before you can review the Now Assist assessments in Workspaces AI Readiness Evaluation , you must first complete the configuration for the five HRSD jobs. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/intelligent-experiences/now-assist-readiness-evaluation/configure-nare-guided-setup.html |
| release | brazil |
| product | Now Assist Readiness Evaluation |
| classification | now-assist-readiness-evaluation |
| topic_type | task |
| last_updated | 2026-10-06 |
| reading_time_minutes | 3 |
| keywords | Now Assist Readiness EvaluationNow Assist Readiness Evaluation appNow Assist ReadinessNow Assist assessmentGenAI assessmentAI assessmentAgentic AI assessment |
| breadcrumb | ConfigureAI Readiness EvaluationAssessing your AI readinessGetting started with AIEnable AI Experiences |