Create work notes about the work order tasks using the Mobile Agent application
Add notes with details about work order task to the task record using the Mobile Agent application.
Before you begin
Role required: wm_agent
Procedure
-
From your mobile device, launch the Mobile Agent application.
-
On the navigation bar at the bottom of the screen, tap the My Tasks tab.
The home screen of the My Tasks application opens with the first few tasks in the list of tasks assigned to you displayed.
-
If the task to which you want to add a work note isn't displayed, tap See all.
-
Filter or sort the task view.
- To filter your tasks, tap the Filter icon [Omitted image "filter-mobile-task-eam.png"] Alt text: and enter the values to use as a filter in the Due Date, Asset, Location, or Priority fields.
- To sort your tasks, tap the Filter icon [Omitted image "filter-mobile-task-eam.png"] Alt text:, tap Sort by, and select the fields to sort your tasks.
-
Tap the work order task for which you want to add a work note.
-
Tap the Activity tab.
All the work notes related to the work order tasks are listed.
-
Tap Compose.
-
On the Compose screen, type your comments related to work order task.
-
Tap Post.
Result
The posted work note is shown in the Activity tab of the work order task record.
Parent Topic:Manage an Enterprise Asset Management task using the Mobile Agent application
Related topics
View your tasks using the Mobile Agent application
Assign a group task to yourself using the Mobile Agent application
Start working on tasks using the Mobile Agent application
Record time worked on a task using the Mobile Agent application
Initiate a request to source parts for work order tasks using the Mobile Agent application
Close a Pick Up Asset task using the Mobile Agent application
Take action on an enterprise asset using the Mobile Agent application
Close a work order for an enterprise asset using the Mobile Agent application
Create a checklist for work order tasks using the Mobile Agent application
View knowledge articles related to work order tasks in the Mobile Agent application
Set enterprise assets to the shutdown state using the Mobile Agent application
Start up enterprise assets after maintenance activities using the Mobile Agent application
Move enterprise assets to maintenance state using the Mobile Agent application
---
title: Create work notes about the work order tasks using the Mobile Agent application
description: Add notes with details about work order task to the task record using the Mobile Agent application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-asset-management/enterprise-asset-management/create-worknote-mobile-agent.html
release: brazil
product: Enterprise Asset Management
classification: enterprise-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 3
breadcrumb: [Manage an Enterprise Asset Management task using the Mobile Agent application, Managing enterprise assets and tasks using the Mobile Agent application, Enterprise Asset Management, Asset Management]
---
# Create work notes about the work order tasks using the Mobile Agent application
Add notes with details about work order task to the task record using the Mobile Agent application.
## Before you begin
Role required: wm\_agent
## Procedure
1. From your mobile device, launch the Mobile Agent application.
2. On the navigation bar at the bottom of the screen, tap the **My Tasks** tab.
The home screen of the My Tasks application opens with the first few tasks in the list of tasks assigned to you displayed.
3. If the task to which you want to add a work note isn't displayed, tap **See all**.
4. Filter or sort the task view.
- To filter your tasks, tap the Filter icon \[Omitted image "filter-mobile-task-eam.png"\] Alt text: and enter the values to use as a filter in the **Due Date**, **Asset**, **Location**, or **Priority** fields.
- To sort your tasks, tap the Filter icon \[Omitted image "filter-mobile-task-eam.png"\] Alt text:, tap **Sort by**, and select the fields to sort your tasks.
5. Tap the work order task for which you want to add a work note.
6. Tap the **Activity** tab.
All the work notes related to the work order tasks are listed.
7. Tap **Compose**.
8. On the Compose screen, type your comments related to work order task.
9. Tap **Post**.
## Result
The posted work note is shown in the **Activity** tab of the work order task record.
**Parent Topic:**[Manage an Enterprise Asset Management task using the Mobile Agent application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/enterprise-asset-management/work-order-mobile-agent-eam.md)
**Related topics**
[View your tasks using the Mobile Agent application]()
[Assign a group task to yourself using the Mobile Agent application]()
[Start working on tasks using the Mobile Agent application]()
[Record time worked on a task using the Mobile Agent application]()
[Initiate a request to source parts for work order tasks using the Mobile Agent application]()
[Close a Pick Up Asset task using the Mobile Agent application]()
[Take action on an enterprise asset using the Mobile Agent application]()
[Close a work order for an enterprise asset using the Mobile Agent application]()
[Create a checklist for work order tasks using the Mobile Agent application]()
[View knowledge articles related to work order tasks in the Mobile Agent application]()
[Set enterprise assets to the shutdown state using the Mobile Agent application]()
[Start up enterprise assets after maintenance activities using the Mobile Agent application]()
[Move enterprise assets to maintenance state using the Mobile Agent application]()
| title | Create work notes about the work order tasks using the Mobile Agent application |
| description | Add notes with details about work order task to the task record using the Mobile Agent application. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-asset-management/enterprise-asset-management/create-worknote-mobile-agent.html |
| release | brazil |
| product | Enterprise Asset Management |
| classification | enterprise-asset-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 3 |
| breadcrumb | Manage an Enterprise Asset Management task using the Mobile Agent applicationManaging enterprise assets and tasks using the Mobile Agent applicationEnterprise Asset ManagementAsset Management |