Initiate a request to source parts for work order tasks using the Mobile Agent application
Initiate a request to source the missing parts of an enterprise asset associated with a work order task by using the Mobile Agent application.
Before you begin
Role required: sn_eam.enterprise_asset_manager or wm_agent
About this task
You can work on part requirements associated with a work order task in the Mobile Agent application but you can't create a part requirement.
You can only initiate the sourcing workflow using the Mobile Agent application. The sourcing flow can be completed only in the Enterprise Asset Workspace.
Procedure
-
From your mobile device, launch the Mobile Agent application.
-
On the navigation bar at the bottom of the screen, tap the My Tasks tab.
The home screen of the My Tasks application opens with the first few tasks in the list of tasks assigned to you displayed.
-
If the task for which you want to create a source parts request is not displayed, tap See all.
-
Filter or sort the task view.
- To filter your tasks, tap the Filter icon [Omitted image "filter-mobile-task-eam.png"] Alt text: and enter the values to use as a filter in the Due Date, Asset, Location, or Priority fields.
- To sort your tasks, tap the Filter icon [Omitted image "filter-mobile-task-eam.png"] Alt text:, tap Sort by, and select the fields by which to sort your tasks.
-
Tap the task for which you want to request to source missing parts.
-
Tap the Parts tab.
The Part Requirements section shows a list with the first few part requirement records associated with the work order task.
-
If the part for which you want to create a source parts request isn't displayed, tap See all.
-
Update the required quantity of parts that you want to source.
-
Tap the part requirement record.
-
On the Part requirements form, enter the quantity in the Required quantity field.
-
Tap Submit.
-
-
Tap Source Parts Request.
Result
- A catalog request is created for sourcing the parts.
- The status of the part requirements record changes from Not requested to Requested.
- In the Requested items list, an open work order parts request is created automatically.
What to do next
You must complete the sourcing of the requested parts in the Enterprise Asset Workspace. For more information, see Source parts for an Enterprise Asset Management work order or work order task.
Parent Topic:Manage an Enterprise Asset Management task using the Mobile Agent application
Related topics
View your tasks using the Mobile Agent application
Assign a group task to yourself using the Mobile Agent application
Start working on tasks using the Mobile Agent application
Record time worked on a task using the Mobile Agent application
Close a Pick Up Asset task using the Mobile Agent application
Take action on an enterprise asset using the Mobile Agent application
Close a work order for an enterprise asset using the Mobile Agent application
Create a checklist for work order tasks using the Mobile Agent application
View knowledge articles related to work order tasks in the Mobile Agent application
Create work notes about the work order tasks using the Mobile Agent application
Set enterprise assets to the shutdown state using the Mobile Agent application
Start up enterprise assets after maintenance activities using the Mobile Agent application
Move enterprise assets to maintenance state using the Mobile Agent application
---
title: Initiate a request to source parts for work order tasks using the Mobile Agent application
description: Initiate a request to source the missing parts of an enterprise asset associated with a work order task by using the Mobile Agent application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-asset-management/enterprise-asset-management/source-parts-mobile-agent.html
release: brazil
product: Enterprise Asset Management
classification: enterprise-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 4
breadcrumb: [Manage an Enterprise Asset Management task using the Mobile Agent application, Managing enterprise assets and tasks using the Mobile Agent application, Enterprise Asset Management, Asset Management]
---
# Initiate a request to source parts for work order tasks using the Mobile Agent application
Initiate a request to source the missing parts of an enterprise asset associated with a work order task by using the Mobile Agent application.
## Before you begin
Role required: sn\_eam.enterprise\_asset\_manager or wm\_agent
## About this task
You can work on part requirements associated with a work order task in the Mobile Agent application but you can't create a part requirement.
You can only initiate the sourcing workflow using the Mobile Agent application. The sourcing flow can be completed only in the Enterprise Asset Workspace.
## Procedure
1. From your mobile device, launch the Mobile Agent application.
2. On the navigation bar at the bottom of the screen, tap the **My Tasks** tab.
The home screen of the My Tasks application opens with the first few tasks in the list of tasks assigned to you displayed.
3. If the task for which you want to create a source parts request is not displayed, tap **See all**.
4. Filter or sort the task view.
- To filter your tasks, tap the Filter icon \[Omitted image "filter-mobile-task-eam.png"\] Alt text: and enter the values to use as a filter in the **Due Date**, **Asset**, **Location**, or **Priority** fields.
- To sort your tasks, tap the Filter icon \[Omitted image "filter-mobile-task-eam.png"\] Alt text:, tap **Sort by**, and select the fields by which to sort your tasks.
5. Tap the task for which you want to request to source missing parts.
6. Tap the **Parts** tab.
The Part Requirements section shows a list with the first few part requirement records associated with the work order task.
7. If the part for which you want to create a source parts request isn't displayed, tap **See all**.
8. Update the required quantity of parts that you want to source.
1. Tap the part requirement record.
2. On the Part requirements form, enter the quantity in the **Required quantity** field.
3. Tap **Submit**.
9. Tap **Source Parts Request**.
## Result
- A catalog request is created for sourcing the parts.
- The status of the part requirements record changes from Not requested to Requested.
- In the Requested items list, an open work order parts request is created automatically.
## What to do next
You must complete the sourcing of the requested parts in the Enterprise Asset Workspace. For more information, see [Source parts for an Enterprise Asset Management work order or work order task](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/enterprise-asset-management/source-parts-eam-work-order.md).
**Parent Topic:**[Manage an Enterprise Asset Management task using the Mobile Agent application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/enterprise-asset-management/work-order-mobile-agent-eam.md)
**Related topics**
[View your tasks using the Mobile Agent application]()
[Assign a group task to yourself using the Mobile Agent application]()
[Start working on tasks using the Mobile Agent application]()
[Record time worked on a task using the Mobile Agent application]()
[Close a Pick Up Asset task using the Mobile Agent application]()
[Take action on an enterprise asset using the Mobile Agent application]()
[Close a work order for an enterprise asset using the Mobile Agent application]()
[Create a checklist for work order tasks using the Mobile Agent application]()
[View knowledge articles related to work order tasks in the Mobile Agent application]()
[Create work notes about the work order tasks using the Mobile Agent application]()
[Set enterprise assets to the shutdown state using the Mobile Agent application]()
[Start up enterprise assets after maintenance activities using the Mobile Agent application]()
[Move enterprise assets to maintenance state using the Mobile Agent application]()
| title | Initiate a request to source parts for work order tasks using the Mobile Agent application |
| description | Initiate a request to source the missing parts of an enterprise asset associated with a work order task by using the Mobile Agent application. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-asset-management/enterprise-asset-management/source-parts-mobile-agent.html |
| release | brazil |
| product | Enterprise Asset Management |
| classification | enterprise-asset-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 4 |
| breadcrumb | Manage an Enterprise Asset Management task using the Mobile Agent applicationManaging enterprise assets and tasks using the Mobile Agent applicationEnterprise Asset ManagementAsset Management |