Generate a part requirement

task brazil Updated Sep 10, 2026 1 min read mco-part-requirements.md
Raw file servicenow.com

Capture all the part requirements at the campaign level.

Before you begin

Role required: sn_rcl_claim_mgmt.recall_manager

Procedure

  1. Navigate to Workspaces > CRM Workspace > Lists > Recall Management > My Campaigns > Corrective Action.

  2. Select the corresponding campaign record in which you want to generate the part requirements.

  3. Move the corrective action to Ready for use.

  4. Select the corrective action record to generate part requirements.

    If the Corrective action charges with Type is set to Part and the Status is set to In Use, then the following fields are automatically populated.

Fields

Description

Number

Parts requirement number that is automatically generated. The number starts with RCPPR.

Part

Part name to be replaced.

Quantity required

Quantity of the item required. It is based on the number of assets, impacted asset on which the corrective action charges are applicable.

Unit of measure

Unit of measure. Available options are:- Box

  • Bundle
  • Carton
  • Case
  • Days
  • Each
  • Kit
  • Month
  • Pack
  • Year
**Note:** When corrective action status changes to Draft, part details in part requirements are reset to 0.

Parent Topic:Corrective actions

Search documentation
Search document titles and file paths on the brazil branch