Localization Framework support for Service Catalog items

concept brazil Updated Sep 10, 2026 1 min read lf-support-for-catalog-items.md
Raw file servicenow.com

Localization Framework enables translation of Service Catalog items when a catalog item is requested for translation into a language and a localization requested item (LRITM) is created.

Localizing Service Catalog items

You can do the following tasks in Localization Framework for translating the Service Catalog items.

  • Select multiple languages from the available languages in the instance to configure settings with the Catalog Item artifact. To configure localization settings, see Localization Framework settings.

  • Create LRITM's by requesting translations into one or more languages.

  • Translate the content of the Service Catalog items directly using the edit translations option.

  • Read, edit, and machine translate the content, send the content to TMS, send the content via email, export, and import the content of the Service Catalog item.

    Note: Activate the Dynamic Translation plugin (com.glide.dynamic_translation) to use machine translation in Localization Framework.

  • Approve and publish the translated content.

  • Monitor the overall localization health of the Service Catalog items from the Localization Insights dashboard.

To request translations for a catalog item, see Request translations for Service Catalog items.

Parent Topic:Explore Localization Framework

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