Activate the policy-based login experience

task brazil Updated Sep 10, 2026 1 min read activate-authentication-console.md
Raw file servicenow.com

Activate the policy-based login experience so that you can create and manage the identifier-first login policies that drive the policy-based login experience.

Before you begin

Role required: user_authn_admin

About this task

You can activate the policy-based login experience by enabling the glide.authenticate.policy_based_login_experience.enabled system property and turning on Enable policy-based login in the Authentication Console. After the experience is active, you can create and manage identifier-first login policies in the Authentication Console. For an overview of the console, see Authentication Console.

Procedure

  1. In the navigation filter, enter sys_properties.list and open the system properties list.

  2. Open the glide.authenticate.policy_based_login_experience.enabled property.

  3. Set the Value to true.

  4. Select Update.

  5. Open the Authentication Console and select the Settings tab.

  6. Turn on Enable policy-based login.

    This setting determines the first authentication factor during user login.

  7. Create at least one active identifier-first login policy.

    See Create an identifier-first login policy for password authentication or Create an identifier-first login policy for SSO authentication.

Result

The policy-based login experience is active. You can now create the identifier-first login policies that route users during the identifier-first login flow.

What to do next

Note: The policy-based login experience takes effect only when the property is enabled, Enable policy-based login is turned on, and at least one active identifier-first login policy exists. Enabling the property alone doesn't change the login flow.

Keywords activate authentication consolePolicy-Based Login Experience consoleactivate consolenext-generation login experience
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