Use the identifier-first login policies

task brazil Updated Sep 10, 2026 2 min read use-authentication-console.md
Raw file servicenow.com

Use the identifier-first login policies to view, build, order, and maintain the authentication methods that route users in the policy-based login experience.

Before you begin

Role required: user_authn_admin

The policy-based login experience must be enabled. To learn more, Activate the policy-based login experience.

About this task

The policy-based login experience is a no-code interface for managing the policy-based login experience. From the console, you can view your existing identifier-first login policies, see their evaluation order and status, and perform all policy management actions. For an overview of the console, see Authentication Console.

Procedure

  1. Navigate to All > Authentication Console.

  2. Review the list of identifier-first login policies.

    The console lists each policy with its evaluation order and active status. The instance evaluates active policies in order and applies the first policy whose conditions match the user. For more information, see Policy evaluation order.

  3. From the console, perform the policy management action you need:

Result

Your policy changes apply to subsequent identifier-first login evaluations. Active policies are evaluated in order; if no policy matches, the instance uses the default routing.

What to do next

For field descriptions used when building a policy, see Identifier-first login policy field reference.

Keywords use authentication consolePolicy-Based Login Experience consolemanage IFL policiespolicy ordernext-generation login experience
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