Talent Development Core

View all types of user credentials acquired outside the current organization (currently populated from Credly) in Achievements and Credentials.

Add the Career tab and enable the Skills widget in the Career tab to upload your resume/LinkedIn profile and work with skills-related data in your Employee Profile.

Add options for a question on Career Assessment.

Add questions for an exam in Career Assessment.

Associate a skill to an achievement credential template in Achievements and Credentials.

Search for the skills that you're interested in developing or improving and then add them to your skills profile by using the skills recommender in the Skills Foundation application.

Add new skills at each role level in a role group that were not added when creating the role group using the Skills Matrix in the Skills Workspace.

Add exams to an exam catalog in Career Assessment.

Several types of components are installed with the activation of Career Assessment, including tables, user roles, and scheduled jobs.

Configure Career Assessment by setting up the following.

As an admin, add skills and import data into job architecture tables in your ServiceNow instance to start using Skills Foundation in your organization.

Create exam catalogs to be able to segregate exams based on category.

Create an exam on Career Assessment.

Add a new role group in the Skills Workspace to create a category of roles in your organization.

Create internal learning content to add exams as content items within a learning path from Career Assessment.

After creating an exam catalog, define user access criteria at the exam catalog level.

Employees can delete skills from the additional skills section in their skills profile.

With Proactive Prompts for the Skills Foundation application, your managers and employees can proactively bring actionable insights as prompts into their flow of work.

Import, review, and harmonize the new skills brought in from third-party sources (currently only through Credly) into the skills library (cmn_skills table).

Edit skills data and their proficiency levels to manage the progression at each role level in a role group using the Skills Matrix in the Skills Workspace.

Administrators create activity categories that are used by managers and employees.

Administrators create activity template recommendation templates that employees and managers use to create career growth plans.

Activity templates are used by managers and individuals to create activities in a growth plan. Administrators create activity templates.

Administrators create activity types that are used by managers and employees.

As a Talent Development Core admin, you can add Interests that help employees understand and create an aspiration.

As an Talent admin you can add Sample Text.

As an Talent Development Core admin you create Activity Categories that are used in growth plans.

As an Talent admin you create Activity Template Recommendations that are used in growth plans.

As a Talent Development Core admin you create Activity Templates that are used in growth plans.

As a Talent Development Core admin you create Activity Types that are used in growth plans.

As an Talent admin you can add or manage Aspiration Types, which are used to identify employee aspirations.

An Talent admin can manage Aspirations that employees create and share.

Use the Featured Growth Items table to define the roles, skills, and opportunities that appear in the Featured by your company widget. This widget can be used to promote desirable career opportunities and skills that foster growth and development for employees within your organization.

As an Talent admin you create outcome types that can be used in growth plans.

Set properties to control manager skill approvals and activity completion flows.

Administering and maintaining the Talent Development Core app requires the role of a ServiceNow administrator or an Talent admin.

Administrators create aspiration types that are use by employees and managers.

Administrators manage aspirations used by managers and employees.

Create and set your aspirations to help inspire and guide you on your career growth and development journey.

The Career hub tab provides a summary view of your growth and development plans.

Several types of components are installed with Talent Development Core, including roles and tables.

Conversations with managers, peers, and mentors are a critical part of your career growth. Identify and manage the important conversations you have.

Install the Talent Development app to enable employees and managers to identify, create, and manage career growth and development plans.

Create Aspirations to define and track professional and personal interests.

Create a growth plan based on your discussions or aspirations.

Create a growth plan based on one of your aspirations or main skill.

Create a growth plan based on one of your aspirations to help you move towards a new role.

Use Now Assist to help create a growth plan to give your career goals guidance and structure.

Create a growth plan to give your career goals guidance and structure.

Edit, set a due date, or add additional activities to a growth plan.

Talent Development uses the Employee licensing feature in the Employee Profile app to license users.

The ServiceNow Growth Experiences applications use a suite of products to help employees develop, grow and deliver on critical business outcomes.

Talent Development Core uses the Employee Profile licensing feature to license user.

The Talent Development Core application provides employees and managers with an intuitive and streamlined process for managing career growth and development.

Administrators create featured growth items that are used by managers and employees.

Employee growth plans are created by administrators and used by managers and employees to help facilitate and track growth plans.

Build your growth plan to organize and track your career goals.

Install and configure the Talent Development Core app. Talent Development Core is an app in a suite of ServiceNow apps and features that define a workflow for employees and managers to take control of their career development and growth.

Integrations enable the expansion of features and services among available apps. Integrations can include internal (ServiceNow) and external (third party) applications.

Administrators create interests that employees and managers use to create career growth plans.

ServiceNow Talent Development Core supports an end-to-end process for individuals and managers to take control of their career growth and development plans.

Identify, manage, and complete all your learning goals from the Learning tab in Talent Development.

The Opportunity Marketplace is a single, unified space where individuals and organizations can share opportunities that are discoverable by employees.

Outcome types are created by administrators.

Properties control how skills approvals are managed and whether Skills Foundation is used.

Validate that these Talent Development Core features still works after you make any configuration change such as applying an upgrade or developing an application. Copy and customize these quick start tests to pass when using your instance-specific data.

Administrators use reference information to configure and maintain applications and features.

Sample text is content that is used in different types of content in a selected document. Administrators create sample text templates.

Run quick start tests to verify the Talent Development Core app and features still work after each upgrade and deployment of new applications or integrations. If you customized Talent Development Core, you must configure the quick start tests to ensure they're compatible with your customizations.

Managers and employees can create and track career development and growth plans. Managers access Talent from Employee Center menus Your career Growth plans to track employee development.

Review your employees' growth plans to keep track of their progress and help them in their career development.

You can view a list of profiles that are licensed for Talent Development.

All information regarding the system properties and tables installed with Career Assessment are listed here.

The Career Assessment application works as an exam engine that provides the ability to create exams that help with career advancement and help test a learner's knowledge of a subject.

Use the Exam form to create an exam.

Description of the field values in the Exam instance attempt form.

Description of the field values in the Exam Instance form.

Explore the features of Career Assessment.

The Skills Foundation platform uses AI Search to process your industry skills data. Learn how Skills Foundation can help transform your organization to build a workforce that is based on skills.

Import your industry specific skills data to your Skills Foundation application using a predefined skills import template so you can import your data in the required format.

From the Now Assist Admin console, view related information for Growth plans created with the help of Now Assist.

Hiring Core provides a repository where you can store information that you’ve created or received from any third-party talent acquisition platform for your hiring requirements.

Import the skills specific to your organization into your Skills Foundation application through the Skills Workspace.

Import skills from your resume or LinkedIn profile and add them to your Employee Profile in the Employee Center to focus on your career development.

You can install the Skills Foundation application (com.sn_skills_int) if you have the admin role.If the application does NOT include demo data or it does NOT install related applications and plugins, delete or revise the following sentence:The application includes demo data and installs related ServiceNow Store applications and plugins if they are not already installed.

Create, update or modify skills and job architecture data from a single location in the Skills Workspace.

Company job architecture data enables you to optimize career growth and development of employees by identifying required, recommended, and additional skills for employee roles.

Use the Learning internal content form to add exams as content items within a learning path from Career Assessment.

Load your existing company job architecture data to build a customized career architecture in your ServiceNow instance.

View update, and manage all aspects of your career using the Career tab in Employee Center.

Adding a job profile to an employee identifies the position of the employee in the organization, further identifying the skills.

Pre-seeding automatically detects missing skills in employee profiles and prompts employees to add necessary skills, helping keep profiles current and accurate.

Recommend roles, skills, and missing proficiencies to the employees and get approval from managers in their flow of work using Proactive Prompts.

Set the proficiency level automatically for the skills across jobs based on the skill level type and role group.

Form to create a configuration to autofill the proficiency for a skill.

Description of the field values in the Question form.

Description of the field values in the Question option form.

Create a connection between two different role groups in the Skills Workspace to enable a transition path for the employees to move across different role groups.

Import skills (skill data and user-specific skill data) from SAP SuccessFactors into your Skills Foundation application using the skills import flow to maintain data consistency.

Update your skills profile by selecting a role level as your role specialty to get personalize skill recommendations based on your job family and job profile.

Create additional role groups and role levels to build a comprehensive role-based structure that accommodates various employee roles in your organization.

Add the skills required across your organization by Identifying the skills you currently have and might need. These skills can be associated with people and roles to deliver employee growth.

Mapping a role level to the employee links job architecture data with employee data in your organization, enabling you to track employee skills.

Install and set up Skills Foundation and Company Job Architecture confidently with step-by-step instructions using guided setup.

Create a progression from one job level to another to identify the growth path in your organization.

Upload the skills specific to your organization or human capital management practices in your ServiceNow instance.

Create a connection between common job titles in your industry with the role levels in your organization to provide relevant skill recommendations at the role groups level.

Affirm the skills that your employee claims to have by reviewing and validating them in Manager Hub.

Reference topics provide additional information about the properties and tables.

You can update and maintain skills and job architecture data from a single place using the Skills Workspace.

The ServiceNow Skills Foundation application is an AI-driven platform that you can use in your organization to develop a workforce that is based on skills.

Upload your resume or LinkedIn profile as part of your onboarding journey and add skills from them to your profile in Employee Center. Focus on growth and career development in the organization.

Use a custom tab as a replacement for the Career tab in Employee Profile by updating the tab ID so employees are redirected to this custom tab.

Update and track your proficiency level for each skill that you list in your skills profile by using the Skills Foundation application.

Use Career Assessment to create exams.

Your organization can identify employee skills, determine role skill gaps, and recommend learning opportunities to bridge those gaps.

View achievement credential templates in Achievements and Credentials.

As an employee, sync external badges into your organization’s Credly account and view them on your career profile.

View number of exam instance attempts by a user.

View an exam instance to verify number of attempts, scores and completion status of an exam assigned to a user.

Import skills from Workday Learning and Workday HR spoke into your Skills Foundation application using the skills import flow.