Technical Accelerators · SN Doc Reader

Accelerate usage and adoption of specific platform and product capabilities via applied demonstrations, personalized coaching, and general guidelines with Technical Accelerators.

Accelerators available in each package

Accelerator outputs and formats have common standardized features, but may differ from package to package. Not all Accelerators are available for each package. The Accelerators and available feature levels are denoted by these symbols:

✓ = Common standardized feature set
[Omitted image "dark-green-checks.png"] Alt text: Green check mark icon = Includes unique accelerator-specific features
[Omitted image "blueplus.png"] Alt text: Blue plus sign icon = Includes additional unique accelerator-specific features

Accelerator	Guided package	Guided+Strategic Value	Guided+Platform Governance	Advanced package	Total package	Integrated Success
Access to Experts		✓	✓	✓	✓	✓
Artificial Intelligence Readiness Assessment	✓	✓	✓	✓	✓
Extend Your AI Search	✓	✓	✓	✓	✓	✓
Extend Your Employee Center to Pro	✓	✓	✓	✓	✓	✓
Health Assessment – Guided	✓	✓	✓
Health Findings Review	✓	✓	✓	✓	✓
Introduction to CMDB: Ingestion	✓	✓	✓	✓	✓	✓
Introduction to Instance Observer-Guided	✓	✓	✓
Introduction to Instance Readiness Assessment	✓	✓	✓
Introduction to ServiceNow Studio	✓	✓	✓	✓	✓	✓
Introduction to ServiceNow Vault	✓	✓	✓	✓	✓	✓
Jumpstart Your AI Agent Advisor	✓	✓	✓	✓	✓	✓
Jumpstart your AI Control Tower: Foundations	✓	✓	✓	✓	✓	✓
Jumpstart Your AI Control Tower: Observe Your AI Value	✓	✓	✓	✓	✓	✓
Jumpstart Your AI Control Tower: AI Lifecycle	✓	✓	✓	✓	✓	✓
Jumpstart Your AI Data Explorer	✓	✓	✓	✓	✓	✓
Jumpstart Your AI Search	✓	✓	✓	✓	✓	✓
Jumpstart Your AI Agent Studio	✓	✓	✓	✓	✓	✓
Jumpstart Your AI Agents for CSM	✓	✓	✓	✓	✓	✓
Jumpstart Your AI Agents for ITSM	✓	✓	✓	✓	✓	✓
Jumpstart Your App Deployment Governance	✓	✓	✓	✓	✓	✓
Jumpstart Your Automated Testing	✓	✓	✓	✓	✓	✓
Jumpstart Your Build Agent	✓	✓	✓	✓	✓	✓
Jumpstart Your CMDB	✓	✓	✓	✓	✓	✓
Jumpstart Your CSDM for Enterprise Architecture	✓	✓	✓	✓	✓	✓
Jumpstart Your CSDM: Foundation	✓	✓	✓	✓	✓	✓
Jumpstart Your CSDM for Service Operations	✓	✓	✓	✓	✓	✓
Jumpstart Your CSM Configurable Workspace	✓	✓	✓	✓	✓	✓
Jumpstart Your Data Encryption	✓	✓	✓	✓	✓	✓
Jumpstart Your Database Management	✓	✓	✓	✓	✓	✓
Jumpstart Your Data Privacy	✓	✓	✓	✓	✓	✓
Jumpstart Your Digital Product Release	✓	✓	✓	✓	✓	✓
Jumpstart Your Employee Center	✓	✓	✓	✓	✓	✓
Jumpstart Your Employee Journey Management	✓	✓	✓	✓	✓	✓
Jumpstart Your Enterprise Architecture Workspace	✓	✓	✓	✓	✓	✓
Jumpstart Your Event Management	✓	✓	✓	✓	✓	✓
Jumpstart Your External Content Connectors	✓	✓	✓	✓	✓	✓
Jumpstart Your GenAI	✓	✓	✓	✓	✓	✓
Jumpstart Your HR Case and Knowledge	✓	✓	✓	✓	✓	✓
Jumpstart Your Impact Platform Health	✓	✓	✓	✓	✓	✓
Jumpstart Your Integration Hub	✓	✓	✓	✓	✓	✓
Jumpstart Your IRM: Entity Framework	✓	✓	✓	✓	✓	✓
Jumpstart Your ITOM Discovery	✓	✓	✓	✓	✓	✓
Jumpstart Your Knowledge Management	✓	✓	✓	✓	✓	✓
Jumpstart Your Workflow Automation: Flows	✓	✓	✓	✓	✓	✓
Jumpstart Your Major Incident Management	✓	✓	✓	✓	✓	✓
Jumpstart Your Migration of Platform Analytics	✓	✓	✓	✓	✓	✓
Jumpstart Your Migration to ServiceNow Otto for Virtual Agent	✓	✓	✓	✓	✓	✓
Jumpstart Your Modern Change Management	✓	✓	✓	✓	✓	✓
Jumpstart Your ServiceNow Otto for Creator	✓	✓	✓	✓	✓	✓
Jumpstart Your ServiceNow Otto for Document Intelligence	✓	✓	✓	✓	✓	✓
Jumpstart Your ServiceNow AI Skill Kit	✓	✓	✓	✓	✓	✓
Jumpstart Your Now Mobile for Employees	✓	✓	✓	✓	✓	✓
Jumpstart Your Platform Analytics	✓	✓	✓	✓	✓	✓
Jumpstart Your Predictive Intelligence	✓	✓	✓	✓	✓	✓
Jumpstart Your Process Mining	✓	✓	✓	✓	✓	✓
Jumpstart Your Service Mapping	✓	✓	✓	✓	✓	✓
Jumpstart Your Software Asset Management	✓	✓	✓	✓	✓	✓
Jumpstart your Service Operations Workspace	✓	✓	✓	✓	✓	✓
Jumpstart Your ServiceNow AI Journey	✓	✓	✓	✓	✓	✓
Jumpstart Your Strategic Portfolio Management - Collaborative Work Management	✓	✓	✓	✓	✓	✓
Jumpstart Your Strategic Portfolio Management – Demand Management	✓	✓	✓	✓	✓	✓
Jumpstart Your Strategic Portfolio Management - Project Workspace	✓	✓	✓	✓	✓	✓
Jumpstart Your Strategic Portfolio Management – Planning Workspace	✓	✓	✓	✓	✓	✓
Jumpstart Your Strategic Portfolio Management – Resource Management Workspace	✓	✓	✓	✓	✓	✓
Jumpstart Your Subscription Management	✓	✓	✓	✓	✓	✓
Jumpstart Your Success Dashboard	✓	✓	✓	✓	✓	✓
Jumpstart Your Task Intelligence	✓	✓	✓	✓	✓	✓
Jumpstart Your Upgrade	✓	✓	✓	✓	✓	✓
Jumpstart Your Walk-up Experience	✓	✓	✓	✓	✓	✓
Jumpstart Your Workflow Automation: Playbooks	✓	✓	✓	✓	✓	✓
Jumpstart Your Zero Copy Connectors	✓	✓	✓	✓	✓	✓
TuneUp Your AI Search	✓	✓	✓	✓	✓	✓
TuneUp Your CMDB	✓	✓	✓	✓	✓	✓
TuneUp Your Employee Center		✓	✓	✓	✓	✓
TuneUp Your Hardware Asset Management	✓	✓	✓	✓	✓	✓
TuneUp Your ITSM Asset Management	✓	✓	✓	✓	✓	✓
TuneUp Your ITOM Discovery	✓	✓	✓	✓	✓	✓
TuneUp Your ServiceNow Otto for Virtual Agent	✓	✓	✓	✓	✓	✓
TuneUp Your Platform Analytics	✓	✓	✓	✓	✓	✓
TuneUp Your Software Asset Management	✓	✓	✓	✓	✓	✓
TuneUp Your Security	✓	✓	✓	✓	✓	✓
TuneUp Your Virtual Agent - Assessment	✓	✓	✓	✓	✓	✓
TuneUp Your Virtual Agent – NLU (Natural Language Understanding)	✓	✓	✓	✓	✓	✓
TuneUp Your Virtual Agent – Performance Monitoring	✓	✓	✓	✓	✓	✓
UX: Build a Foundation for Better Experiences	✓		✓	✓	✓	✓
UX: Catalog Request Experience Review			✓	✓	✓	✓
UX: Design for Employee Center			✓	✓	✓	✓
UX: Optimize Your Portal with Usage Insights			✓	✓	✓	✓
UX: Portal Experience Review			✓	✓	✓	✓
UX: Taxonomy Design or Review			✓	✓	✓	✓
UX: Virtual Agent Experience Design or Review	✓		✓	✓	✓	✓

title	Technical Accelerators
description	Accelerate usage and adoption of specific platform and product capabilities via applied demonstrations, personalized coaching, and general guidelines with Technical Accelerators.
locale	en-US
canonical_url	https://www.servicenow.com/docs/r/impact/accelerator-and-initiative-list/technical-accelerators.html
release	brazil
product	Accelerator and Initiative List
classification	accelerator-and-initiative-list
topic_type	reference
last_updated	2026-09-10
reading_time_minutes	13
breadcrumb	Accelerator catalogAccelerators and InitiativesUsing ImpactImpact